Next trainings in english
January, 8 and 9 (13 hours training)
The Process Communication Model : a tool to individualize your communication
The topics covered by our trainings are various :
- Interpersonal relationships
- Prevention and resolution of conflicts
- Prevention of stress
- Wellbeing at work
Here are some examples of training specifically developed for different organizations.
Better communicate with the process communication model.
Teambuilding and management
Individualize your communication with other people you work with
Detect the personality type of your co-workers, clients
Analyse and answer to distress signals to maintain a positive communication
Be able to detect the deep motivation of a colleague and feed his (her) psychological needs.
"Individualize your management"
The goal of a manager is to maintain a high level of performance and motivation among all of his employees. The difficulty is that each individual is different with his own language and his own motivations. Some need recognition for their work while for others the quality of interpersonal relationships is the essential need. It can also be the working conditions (possible home office...).
The manager must learn to detect the different needs of people of the team.
- Individualize communication with employees and customers
- Analyze a negative behavior and respond to it to find an effective communication
- Be able to detect the deep motivation of a collaborator and create an action plan to feed it
It takes between 2 and 3 days of training for each of these programs. We are at your disposal to develop training and support that will match your needs and your particular situation.