Process Communication Model® Benefits

The Model can help us achieve success by increasing our awareness of the strength and failure potentials that are most active in our personality. PCM becomes a powerful tool that enables us to replace non-productive behaviors with what your unique personality structure requires. How is this possible? By identifying stress patterns and methods for resolving them.

The Process Communication Model® enables individuals and organizations to reap the benefits of:

  • Emphasizing your qualities
  • Knowing how to communicate constructively
  • Discovering and re-discovering everyone's unique personality and personality characteristics
  • Understanding people with very different personality structures and how best to learn from them
  • Optimizing individual talents
  • Anticipating and reducing misunderstandings that result from miscommunication
  • Foreseeing conflicts and developing stress management tools

The Process Communication Model® is utilized in order to: work better together, manage better, coach better, recruit better, sell better, help others better, manage your private life better, and improve your personal and professional quality of life.

The Process Communication Model® is not a generalization of the content of a speaker but an observation second by second of not only what is said, but how it is said.


Process Communication Model® History


In the early 1970’s, Dr. Taibi Kahler developed a clinical model for rapid psychological diagnosis called the "Miniscript." Using it, psychiatrists and psychologists found they could improve communication and significantly reduce treatment time.

For this discovery, the International Transactional Analysis Association awarded Dr. Kahler the 1977 Eric Berne Memorial Scientific Award.

From 1978 to 1996, when hiring astronauts, NASA used Dr. Kahler’s evaluation methods to determine which candidates would have the drive and appropriate stress responses to succeed in the high-pressure environment of a manned space mission.

Since the 1970’s, the scope of application of Process Communication Model® has grown extensively. The model's users include corporate executives, health care professionals, teachers and educators as well as politicians.

The Process Communication Model® has withstood professional scrutiny and been enhanced through continued research for over 35 years. Today, PCM is used by businesses and government agencies throughout the world as, among other things, a management, selection, placement and motivation methodology. The education applications of PCM are used by teachers to maximize their effectiveness and to connect with hard to reach students. Psychiatrists, psychologists and counselors use the clinical version of PCM, the Process Therapy Model® to treat and counsel their patients and clients.

Today, over one million people, from astronauts to entrepreneurs to private individuals have put the tools Process Communication Model® offer to work for themselves in their job or private life.


What is the Process Communication Model®?


The Process Communication Model® (PCM) is the non-clinical communication and management methodology derived from Dr. Kahler's research. PCM can be used in every aspect of one's life, in every personal and business interaction.

At the core of PCM training is learning to identify another person's primary, or "Base" personality type, primarily through the language that he or she uses, and the unique communication styles, psychological needs, behaviors and other characteristics of each of the six personality types. With this knowledge, PCM can be used:

  • to engender a feeling of connection and rapport in others;
  • to identify the most effective style of communicating with someone - the specific words, tones, gestures, postures and facial expressions that are most likely to result in a productive interaction;
  • to ascertain a person's primary psychological needs and motivations and to use that knowledge to predict and influence his or her actions and decisions;
  • to understand the genesis of distress and how to avoid situations and behaviors that are likely to lead to it;
  • to recognize the speech patterns and behaviors that signal impending distress;
  • to predict and identify a person's distress behaviors; and
  • to implement targeted distress intervention tactics.

PCM training and consulting services are provided exclusively through a network of authorized trainers who have been trained, evaluated and certified by a PCM Master Trainer. Each Master Trainer has studied with Dr. Kahler to ensure that a uniform standard of competence is maintained among all PCM trainers worldwide. Certified PCM trainers are the only non-clinicians with the ability to administer the PERSONALITY PATTERN INVENTORY and to obtain the profiles and seminars based on its output.